Magento 2 Cancel Order Extension by PluginPartner® enhances your store by giving customers the flexibility to cancel their own orders directly from the My Account → My Orders section. This Cancel Order Magento 2 Extension improves customer satisfaction by reducing dependency on support teams while ensuring store admins receive instant email notifications for every cancellation.

With the Magento 2 Cancel Order by Customer Extension, logged-in users can quickly manage their orders, creating a smoother shopping experience. For merchants, the Magento 2 Cancel Order Module integrates seamlessly with Magento’s native order flow, keeping cancellation tracking simple and transparent.

• Customers can cancel orders from My Account in Magento 2 with a single click.
• Fully configurable via Magento Admin.
• Enable/disable the Magento 2 Customer Cancel Order Extension anytime.
• Customizable email sender for cancellation notifications.
• Store admins receive automatic emails for each canceled order.
• Works perfectly with Magento’s native order management.

1. Place the module under the directory: app/code/PluginPartner/CancelOrder
2. Run the following Magento CLI commands:
   php bin/magento module:enable PluginPartner_CancelOrder php bin/magento setup:upgrade php bin/magento cache:flush
3. Confirm the module is enabled:
   php bin/magento module:status

Navigate to: Stores → Configuration → PluginPartner → Cancel Order

• Enable/Disable: Toggle the Magento 2 Order Cancellation Extension.
• Email Sender: Define the email address for sending notifications.

Admin/Seller Email: Enter the address to receive alerts for every canceled order.

1. A logged-in customer visits My Account → My Orders.
2. They select the option to cancel pending orders in Magento 2.
3. Once canceled:
   • Customers receive confirmation emails.
   • Admins get notified instantly.
   • Orders appear as canceled in the backend for easy tracking.

This Magento 2 Frontend Cancel Order Extension ensures both transparency for customers and control for store owners.

• Supports Magento 2.3.x & 2.4.x
• Works seamlessly with Magento’s native order flow and dashboard.
  

If you face any issues or have feature requests, please contact PluginPartner Support. License

This module is open for commercial or private use as per your Magento instance licensing. Redistribution or modification requires permission from PluginPartner.